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Privacy Policy


We are committed to protecting the privacy and security of the personal data we process or control. This Privacy Policy explains our privacy management practices when we interact with you online or by telephone, or when you visit one of our centers where a CCTV system is installed.

Please read the Privacy Policy carefully and visit this page from time to time to check for any changes. This Privacy Policy may be changed at any time; the modified terms will be posted on this website. Unless otherwise specified, all modified terms will automatically take effect on the date indicated in the published Privacy Policy.

Websites Affected by the Privacy Policy

This Privacy Policy applies to this website and domains owned by us. The Website may provide links to third party websites for your information and convenience. If you access these links, you will leave the Website. We do not control these sites and their privacy practices, which may therefore differ from ours. This Privacy Policy does not cover any personal data you choose to provide to unrelated third parties. DHI does not monitor or control the information collected by those sites or the privacy practices of any third parties and is not responsible for the related practices or the content of their respective sites.

Types of information we collect and use

In this Notice, "personal information" or "personal data" means information relating to an identifiable individual, subject to protection under the applicable law in the jurisdiction in which you reside. In some jurisdictions, the notion of "personal information" or "personal data" does not include business contact information.

The Websites collect information in different ways and for different purposes, as described below. If you decide to register on one of the Websites to receive updates from DHI Srl. We use this information in accordance with our legitimate business interests to provide our services and/or to contact you regarding services on our site in which you have expressed an interest.

The Website automatically collects technical information about your session, such as browser type, Internet service provider, platform type, Internet Protocol (IP) addresses, alert/exit pages, operating system, and timestamp. This information is collected for reporting purposes, to analyze trends, diagnose problems with our server and manage the Websites, track user movement and usage, and gather general statistical information. For more information, see the "Cookies and other digital marks" section below.

You also have the option to provide statistical information (e.g. company type, company size, locations, etc.). DHI uses this statistical information to understand your needs and interests and to provide you with a more personalized experience on our site. The information is used by the group to process your orders, allow you to participate in promotions (based on your marketing preferences) and provide you with our services.

In case of telephone contact, during the call you may provide us with some personal data. The phone call may be recorded for training and quality control purposes. At the start of the call you will be informed that the call may be recorded, giving you the opportunity to end the call if you do not accept.

If you visit one of our centers where a CCTV system is installed, you may be caught in footage recorded on that system.

Use of information collected

Through the Website you can request information, we will ask you for some information that will be used for contractual purposes. You will need to provide your contact details (such as name, email and shipping address).

We may also use your contact details to send you information about other group products and services, such as meeting rooms, virtual offices, workplace recovery, offices, coworking spaces and memberships, provided you have given your consent in accordance with the applicable law. If you do not wish to receive these advertisements on a regular basis, you can indicate this by updating your preferencesby sending us an email to

Cookies and other digital markers

We collect information automatically through the use of cookies and other digital markers. Cookies and digital markers are small files that may be stored on your computer's hard drive or embedded into pages on our website to help us identify you and track your visit to the website. For example, when you ask for information for offices. We may use third party services to collect and process personal information through the use of cookies and other digital markers on our behalf. You can disable cookies on your computer by changing the settings in your browser's preferences or options menu. If you decide to disable cookies, you may not be able to access certain areas of the Website.

Children's privacy

DHI is committed to protecting the privacy of children and encourages parents and guardians to take an active role in their children's online experience. DHI does not knowingly collect information from children under the age of 13, and its website is not directed to children under the age of 13.

Information security

DHI cannot guarantee the security of its servers nor can it guarantee that the information you provide through the Website will not be intercepted during transmission over the Internet. We comply with the technical standards of the industry in force in order to protect the personal data sent to us, both during transmission and after receipt. When you enter sensitive information (such as credit card information) on order forms. Where we process personal information for marketing purposes or with your consent, we process the data until you ask us to stop processing and for a short time thereafter (to enable us to respond to your requests). We also keep track of any request not to send you direct marketing communications or process your data indefinitely so that we can comply with your request in the future. If processed for the performance of a contract or service or for a competition, your personal information will be kept for 6 years (with the exception of financial information which is kept for 10 years) from the last interaction with us. DHI records and retains CCTV recordings for relatively short periods of time in accordance with its internal compliance procedures as it implements from time to time.

Terms and conditions

If you decide to visit our Websites, your visit and any privacy disputes are subject to this Privacy Policy and our Terms and Conditions, including, without limitation, the disclaimers, limitations of liability, and dispute arbitration.

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